Privacy Policy

1. Information We Collect

We may collect information that you voluntarily provide to us when you contact WebPoint24, request information, book a consultation, submit a form, or communicate with us.

This information may include:

• Your name
• Email address
• Phone number
• Business or organization name
• Information about your business or project
• Information included in your messages or inquiries
• SMS/text messaging consent and preferences

We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.

2. How We Use Your Information

WebPoint24 may use the information we collect to:

• Respond to your questions and inquiries
• Provide information about our services
• Schedule consultations and appointments
• Provide and manage our services
• Communicate with you about your project or request
• Send requested information and updates
• Send text messages when you have provided appropriate consent
• Improve our website and services
• Maintain website security
• Comply with applicable legal requirements

3. SMS and Text Messaging

If you provide your phone number and consent to receive SMS messages from WebPoint24, we may use your phone number to send the types of messages described when you provide your consent.

These messages may include conversational, informational, appointment-related, or service-related communications, depending on the consent you provide.

No mobile opt-in or text message consent will be shared with third parties or affiliates for their own marketing purposes.

We may use service providers that process information on our behalf to help us operate our website, communications, scheduling, customer relationship management, and other business functions.

4. How We Share Information

We may share personal information with trusted service providers that help us operate our business, website, scheduling, communications, customer relationship management, analytics, and other business functions.

We may also disclose information when reasonably necessary to:

• Comply with applicable laws or legal processes
• Respond to lawful requests from government authorities
• Protect our rights, property, or safety
• Prevent fraud, abuse, or security issues
• Support a business transfer, merger, or acquisition

We do not sell your mobile phone number or SMS consent information to third parties.

We do not share mobile opt-in information or text message consent with third parties or affiliates for their own marketing purposes.

5. Cookies and Website Technologies

Our website and service providers may use cookies or similar technologies to help the website function, understand website usage, improve performance, and provide a better user experience.

Some third-party services used on our website may collect information according to their own privacy policies.

6. Third-Party Links

Our website may contain links to third-party websites, platforms, or services.

WebPoint24 is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party services you access through our website.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business records, communicate with you, comply with legal obligations, resolve disputes, and enforce our agreements.

Retention periods may vary depending on the type of information and the reason it was collected.

9. Your Choices

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you.

You may choose not to provide certain information. However, some information may be necessary for us to respond to your request or provide certain services.

For SMS communications, you may opt out at any time by replying STOP to a message.

10. Children's Privacy

Our website and services are intended for a general audience and are not directed toward children under 13.

We do not knowingly collect personal information from children under 13 through our website.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or legal requirements.

When changes are made, we will update the Effective Date shown at the top of this Privacy Policy.